Noble Anchor

Privacy Policy

Introduction

This explains how Nobleanchor collects and uses your personal data. Read it carefully to understand what we do with your information and how we handle it. Under the Data Protection Act ('the DPA') and EU General Data Protection Regulation ('the GDPR'), personal data means anything that identifies you as an individual. By using Nobleanchor (the 'Website') you're accepting the practices in this Privacy Notice, including how we process your personal data under the legal basis we rely on. We follow the UK Information Commissioner's Office guidelines from their document 'Privacy Notices, Transparency and Control'.

Who We Are

We're registered with the Information Commissioners Office. Our registration number is ZA388035. Nobleanchor is the Data Controller for the purposes of the DPA and GDPR. Questions about this Privacy Notice or how we use your information? Get in touch. Email us at info@nobleanchor.online and we'll help.

What we do with your information

Your information gets used to: Send you updates about game patches, seasonal events and new releases that might interest you; Make our Website, games and player experience better; and Share service information through other channels. We track statistics about player activity on our Website. Third-party organizations use these to understand how people interact with games and services. The datasets don't contain anything that identifies you personally. If you were on our Website before this Notice came out, anything we send is based on our legitimate business needs.

Information we collect from you

Here's what we collect and process: Information you give us – data you enter in forms on our Website or send us by phone, email or other ways. We only ask for the minimum needed to let you use our service. Email Subscription – Just your email address to join our mailing list. Contact Form – We keep your name, email and message so we can reply properly. We store this for audit and record-keeping. Job Application Form – Your name, email, date of birth, phone number, portfolio link and related details. We use this to respond to applications and contact you about future roles. Gameplay – When you play our games, the platform sends us information. It's limited to the console or platform you're on and your location. Nothing that identifies you individually. For Meta Quest titles specifically, we need: User ID (for app features) User Profile (to get your username and profile photo) Friends List on online titles (for platform features) Deep Linking (to navigate within apps) Crash Reports – You can send us crash or bug reports. These include details about your setup (hardware, operating system, version numbers). Screenshots might be attached. The tool should hide identifying information before it gets sent, but we can't guarantee it. If it reaches us anyway, we delete it right away.

Information we collect about you

When you play our games, depending on your platform, we get: Details about your device, console, platform and operating system, plus your location. This comes from the platform itself and doesn't identify you. When you visit our Website we automatically collect: Technical information – your Internet protocol (IP) address, login info, browser type and version, time zone, plug-in types, operating system, platform and hardware details from crash reports or feature suggestions; Visit information – full URL, clickstream to and from our Website (with date and time), which pages you saw, response times, download errors, how long you stayed and interaction data (scrolling, clicks, mouse-overs). Information from other sources – stuff about you from other websites we run or services we offer. We tell you when we collect this if we're sharing it internally. We work with third parties (business partners, service providers, analytics providers, networks). We let you know when we get information from them and what we'll do with it.

Where we hold and what we do with your information

Your gameplay information comes to us through the platform you're playing on. We store data in the UK or on EU servers, spread across different locations for backup. Once we get it, we combine your data with other players' data on your platform and in your region. We use this to check sales and shape our marketing and business plans. Website content is deployed across different regions for better performance. We don't share user information with third parties for marketing. OVH hosts our website. Check their site for their privacy policies. Data you submit goes into our MySQL database. MailChimp handles our newsletters and email marketing. Look at their website to see how they manage your data. If we sell, transfer or merge parts of our business, we might share information with the other party. New owners would use your data as described in this Privacy Notice.

Interaction with Social Networks or Platforms

Our games might let you connect with third-party social networks or platforms, which give us information. These are built and run by third parties we don't control. Read their terms and privacy policies to understand how they treat your data and what they share with us. Links to their privacy policies are in our Cookies section. When you let our games work with third-party social networks or platforms, we might share data about you with your contacts to enable social gameplay (the "Social Data"). This includes your name, profile picture and game scores or progress. You can change what data third-party networks share with us by updating your settings with them. But you might lose access to some game features.

What we do to ensure the security of your personal information

We take your data security seriously. Our approach to keeping information safe is always changing and being reviewed. We've adopted best practices from technology and business to make data security a core part of how we work. We have policies and procedures to meet DPA and GDPR requirements. This includes training staff and protecting anyone who handles sensitive information.

Your rights regarding your personal information

We might email you with updates about our services or changes to our Website. You can turn these on or off anytime by clicking 'Unsubscribe' in our emails. Our Website might have links to partner networks, advertisers and affiliates. They have their own privacy policies and we're not responsible for what they collect. Check their policies before you share anything.

Your Rights

You can ask what information we have about you. Contact us and we'll send it in a suitable electronic format within 20 working days. Email info@nobleanchor.online and someone will help you. If your personal data is wrong, you can ask us to fix it and keep it accurate. Email us and we'll correct it. You can ask to be forgotten and have all your personally identifiable information removed from our systems. Email info@nobleanchor.online to make this request. There's no cost for electronic access to your information, corrections or removal from our systems.

How long we hold your information for

We review our data stores every 12 months. If you haven't used our Website or accessed our services during that time, we'll delete your data from our systems. We'll email you first. You can ask to be forgotten at any time. See 'Your Rights' above for details.

Changes to this Privacy Notice

We'll post any updates to this Privacy Notice on this page. New terms will show up on your screen and you'll need to read and accept them to keep using our services.

Data Controller and Website Operator